★★★★★ 5
Very good product with a poor ap **UPDATED TWO YEARS LATER** Please read for useful troubleshooting
OK, it has been two years and I am updating my review. I am keeping the 5 stars because the vac is working as good now as it was when new. But it has not been without its ups and downs.
After about a year, I began to notice it wasn't picking up nearly as good as it once did and I started looking for new vacs. I stumbled across a review for a completely different product. This reviewer, having the same problem, different product, had found a "hidden" filter deep inside his vac. So, one day when using my leaf blower outside, I decided to use it to blow out the q5. Dust went everywhere and I was amazed at how much the vac quieted down and began suction like new! Apparently I hadn't noticed the increase in noise as the vac labored against restricted flow. It was nothing short of a complete renewal. But, I began to have problems with the cliff sensors. It would falsely sense a cliff and refuse to vac that area. I noticed a buildup of dust INSIDE the cliff sensors. (apparently they are not airtight) With a can of compressed air, I was able to blow out the sensors and it straightened right up, again to like-new efficiency. I have integrated the practice of blowing compressed air into the sensors as well as EVERY crevice that dust could accumulate into my cleaning/emptying routine and now, two years after purchase, I get like-new performance from the q5. I would still recommend this, just be prepared for a still-clunky app that you WILL become accustomed to. Good Luck!!
OK, so I'm giving this five stars because it is so much better than I had anticipated and I want people to read this review. The product itself IS five-star. The ap, maybe two. Keep in mind that I haven't had it too long and maybe with a little more experience, the ap might be more palatable. But here goes:
I use this in a basement where the floors are mostly smooth concrete, with one room low-pile carpet. As long as you keep the vac emptied, it works great. I have a husky dog and his undercoat shedding is a disaster of epic proportions. It sucks up his hair like a champ on both surfaces. When it gets pretty full, it will dump dog hair and dust at the edge of every rug it passes over. But that's my fault. The robot seemingly wanders around like a drunk, and somehow it unerringly chases after the dog wherever he goes, but it knows what it's doing once it maps out the area. The problems come when you want it to do something different, like just clean one of the rooms. Most of the time, the selection on the ap to select just one room simply doesn't work. Sometimes it does, so I know I'm doing it right. You can install an "invisible wall" but so far it has been impossible for me to put in a HORIZONTAL wall, so I gave up. Putting in a "zone" has been more successful, but still a pain. The only thing in my areas that it will not clean are the door mats, made of very thin carpeting. Hair gets stuck in there and the vac simply can't suck or scrub it up. But that's minor. I can scrape the hair off with a shoe and the vac obligingly sucks it right up. Overall, this was good purchase and I can't imagine dealing with "Operation Fur Drop" without it.
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Reviewed in the United States on June 14, 2023